My competitor filed a fake takedown notice and I have filed a counter claim.
After filing a counter takedown notice and the person who made the complaint did not take further action, I understand that the material removed could be enabled after 10 business days. However, if the same person who made the complaint report another DMCA takedown on the same product page after it was enabled, will shopify ask me to take it down again? Cause this could go around in cycles. Is there any shopify policy to prevent that?
My name is Lilith, I'm on the Social Care team at Shopify. I understand your concerns. I'd be happy to take a closer look at your specific questions in relation to your account.
I've sent over an email to assist you securely.
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