Favicon not showing

Shopify Staff
Shopify Staff
349 0 33

Hi Kate, I'm going to send you an email to troubleshoot this one. Doesn't seem to work with the same steps, so lets take this detail to email.

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New Member
1 0 0

Hello,

Hope this isn't a dead horse topic, but I'm having an issue with my Favicon only showing on the homepage. Any of the links clicked make the favicon change to a blank page icon.

 

Thanks,

 

Morgan

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Shopify Expert
9965 84 1469

@Beespoke - You'd probably want to make sure you've got the favicon.png file in place first.
You've got the .ico but not the .png. Check your theme settings.

<link rel="shortcut icon" type="image/png" href="//cdn.shopify.com/s/files/1/0399/2213/t/6/assets/favicon.png?768">

★ Winning Partner of the Build a Business competition. ★ http://freakdesign.com.au
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Excursionist
20 0 1

@Jason I did that also by changing the favicon.liquid from

 

{% if settings.favicon != blank %}
 <link rel="shortcut icon" href="{{ settings.favicon | img_url: '32x32' }}" type="image/png">
{% endif %}

to

{% if settings.favicon != blank %}
	<link rel="shortcut icon" href="https://cdn.shopify.com/s/files/favicon.png?5264" type="image/png">
{% endif %}

but it still not working.
I did also purge cache on my browser.

 

Any ideas?

 

Br, John

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Highlighted
Shopify Expert
9965 84 1469

@limitcracker wrote:
{% if settings.favicon != blank %}
	<link rel="shortcut icon" href="https://cdn.shopify.com/s/files/favicon.png?5264" type="image/png">
{% endif %}

 


Hey John - this url doesn't exist: https://cdn.shopify.com/s/files/favicon.png?5264 so I can understand why you're not seeing anything with that.

Where is the file? Uploaded via settings? Uploaded into the files section? into theme assets?

★ Winning Partner of the Build a Business competition. ★ http://freakdesign.com.au
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Excursionist
20 0 1

@Jason Hi, 

I cropped the URL just for being an example. The URL exist, it was uploaded through Customize > Theme Settings > Favicon section. 

 

This is the real URL:

https://cdn.shopify.com/s/files/1/2108/3927/files/favicon.png?5486

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