Flex Theme Crashing in Customizer

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I recently purchased the Flex theme. I am unable to customise any of the theme as it freezes every single time on any browser or any device. Yesterday it was only when I tried to customize the collection page - today it's the whole thing.

I have tried contacting Out of the Sandbox support but they are taking over 3 days at the moment and will be closed over the weekend. I have also updated the theme.

Does anyone have any ideas to help?

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Fixed through Shopify support. It was an app that was causing the issue. Now deleted and all working fine.

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