i entered the wrong bank account information, but i don’t know what i entered. Would you be able to send me the account information so i can update it and get my payout.
I'm happy to escalate this for you but I'd need to authenticate you as the account owner before I can access your account.
I tried to email both of you but the email address on forums does not seem to match a Shopify store. Please don't mention your Shopify store email address publicly for security reasons.
@PYTCOLLECTION, I can see your case has already been escalated.
I can see you already got in touch with us about this. We have escalated the matter to our Account Integrity team. They will reach out to you by email as quickly as they can to arrange to change your bank details.