I just recently paid a balance for my store, $60+ in order to repon my store. But after I paid it won't let me log into my store,
This store (thenoirelabel.myshopify.com) is frozen. To re-open it, you need to pick a plan.)
Then it sends me to a page to select a plan to restart but it gives me the error saying
Hey there, @Kizz2021
Bo here from Shopify Support!
Thank you for reaching out regarding this. I am sorry to hear that you are facing this issue. If your payment has been successful then I would think that the issue is with the browser that is being used. We always suggest that merchants use Chrome when using Shopify. You can make sure that your browser is up to date as per this guide. I would then recommend clearing your cache. If this does not resolve your issue please do let me know and we can do further troubleshooting.
Let me know how this goes and if there is anything else I can assist you with, I'm happy to help!
All the Best,
I did not end up my cache history, but I logged on again this morning and everything is back. I guess someone from my other 500 posts resolved the issue for me. I dont know how but it's resolved.
Thank You for your response Bo