Frozen Store - Will Content Be Available?

New Member
1 0 0

Hi, I have a long lost frozen store that did well a few years ago. There were lots of products, content, copy etc. The shopify support team can't answer me if the content is still available. Since the frozen bill/reactivation cost is over US$100 I wanted to know if any other merchants have reactivated a frozen account after a few years and still have content? I don't mind paying if the content is there, but if everything is deleted then I wouldn't bother.


Look forward to hearing from you.



Shopify Staff
Shopify Staff
234 15 37

Hi, there. 

Ren here from the Shopify support team. I'm happy to take a look at the status of your account for you. I've reached out via email. When you get a chance, please respond with your .myshopify URL and we can go from there.




Ren | Social team @ Shopify
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