Fullfill order with nearest inventory location based on the customer shipping address.

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Shopify Partner
5 0 0

i have four inventory, what my concern is when customer placed an order that order was fulfilled based o the priority i set in location but i want them to fulfil based on nearest inventory to the customer, is that possible?

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Shopify Staff
Shopify Staff
430 44 50

Hello, @radhakrishnan.

 

Elias here with Shopify Support. That’s a great question!

 

I understand you want to fulfill the order based on the nearest inventory to the customers. If you’re fulfilling orders from multiple locations, you can fulfill parts of the order separately based on their locations. By default, the system will fulfill them based on your fulfillment priority; however, when you fulfill an order, you can manually change the fulfillment location so that it’s being fulfilled based on the nearest inventory to the customer. 

 

Is this what you were looking for? If you have any other questions on locations and order fulfillments, don’t hesitate to let me know in this thread!

Elias | Social Care @ Shopify 
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Shopify Partner
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Hi @Elias,
  Thank you for the reply, let me tell you my understanding on your comment! correct me if i was wrong.

Fulfilment based on nearest location of order is not possible in shopify but we can do manually. if i am  right, is there any apps which can do this job?

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Shopify Staff
Shopify Staff
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This is an accepted solution.

Hey, @radhakrishnan .

 

Thank you for following up. That’s correct, the system is based on your fulfillment priorities so you will need to manually change the fulfillment for the nearest location. That said, I’m not sure if there's an app that can automate this process, but you can try something like Advanced Shipping Manager or Easyship. I recommend reaching out to the developers directly through the contact information found in the Support section of the app’s page and inquire more about their app capabilities. I hope this provides a couple of options for you to look into, feel free to keep me posted!

Elias | Social Care @ Shopify 
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Excursionist
10 0 6

Hi Elias,

 

Nowadays, it is possible to match language and currency according to the browser location and preferences of the visitors.

Could Shopify also make this possible to match the location of the inventory?

We create shopping zones and inventory locations. Would be great to be able to make a link between the shipping zones and the diffferent inventory locations.

 

Your suggestion to connect shipping apps doesn't really solve the question. It would not be sustainable or cost-effective to ship goods that were bought in Thailand from our location in Belgium. What if the item is out of stock in Thailand, and a Thai person chooses this product?

 

These are simple questions, that Shopify could easily solve, I believe.

 

Thanks!

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Tourist
3 0 2

I totally agree. For a global product/company like Shopify to use such a silly-simple method as which warehouse has inventory to decide from where to ship is really not a solution. That might work if a company has warehouses in perhaps one city, but for any reasonable sized business it's just not a solution.

 

Shopify needs something like what you suggest: a way to link zones to locations for default fulfillment is a great idea. That would get a lot of us a long way there.

 

Seems like such a very basic feature of a multi-location business.

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Tourist
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The apps sited do not do this automatically. You can manually update each order, so that is true, but this is really poorly solved by Shopify right now. 

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Shopify Staff
Shopify Staff
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This is an accepted solution.

Hey, @TheExtraSmile & @JasonH.

 

Thank you for voicing your thoughts and we value your feedback. I understand that having geolocation for the inventory and shipping zones can be beneficial, and I’d be happy to share this feedback as a feature request with our developers. That said, adding new features and implementing a system change won’t be something that we would have a timeframe for. If Shopify moves forward with this feature request - you will be able to find it in our changelog or announcements page. If you have any other questions or feedback on this topic, don’t hesitate to let me know in this thread!

Elias | Social Care @ Shopify 
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 - Was your question answered? Mark it as an Accepted Solution
 - To learn more visit the Shopify Help Center or the Shopify Blog

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Excursionist
10 0 6

Thanks Elias!

Anything that Shopify can do to facilitate the work of small businesses, is direct growth for Shopify. A business idea worth exploring, methinks.

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