Hi! I created an option to sell e-Gift Cards in my store, but I cannot seem to add the option to redeem a Gift Card at Checkout.
I am using Shopify Payments and I’ve tried to find the option via POS - Settings - Payment Options, but the option for GC is not there. I’ve looked at the other threads re: this topic and watched a video, but the option is just not there for me. I’m using the Debut Theme, if that means anything. Any insight would be appreciated. Thanks
Also, I went to my checkout and the option definitely is not there
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Hey there, @GingerArrow
Bo here from Shopify Support!
Thank you for reaching out regarding this, it is a really good question. So the option to pay with a Gift Card, much like the option to use a discount code in the checkout only appears when there is an active Gift Card on your store. This option will appear in your checkout as soon as a gift card is bought from your store, until then the option to pay with a Gift Card will not be made available. You can learn more about selling gift cards as products here. Let me know how this goes and if there is anything else I can assist you with, I'm happy to help!
All the Best,