Google Merchant Center Issue. Mismatched value (page crawl) [price]

Eric_Inbulks
Visitor
1 0 0

I have 798 active items on Google Merchant Center. However, there are also 19 items disapproved. 15 of them have the Mismatched value (page crawl) [price] Issue. I checked the historical post of this issue in the community, but didn't find the solution. It might not be the template problem, because 798 items are active and run well. And, I cannot edit the Content API feed manually. 

Please help me out! 

Thanks!

Replies 3 (3)

EmmanuelFlossie
Shopify Partner
2994 223 717

There can be a couple of issues.

 

1) You change the prices and Google Merchant Center (GMC) has not processed the new data yet

2) You have automatic price updates enabled and that is causing issues (disable by going to GMC > gear icon > automatic improvements)

3) Structured data is not valid. Copy the URL of the product in your data feed and test it using: https://search.google.com/test/rich-results

Make sure the data matches what you submit in the data feed.

Get in touch with Emmanuel: a Google Shopping Specialist, Google Ads Diamond Product Expert, and also a a Google Product Expert Education 2021 & Tailwind 2023 Award winner.
Need Google Merchant Center or Google Shopping support?.
Sravanthi_K
Shopify Partner
1 0 0

Hi,

 

I am facing the same issue as well. I have ensured that automatic improvements are switched off. Apart from this, I have tested the product link and it says it hasn't detected the price or anything. How do I make changes to structured data? Where do I seek help for this? Both Shopify Support & Google Support say they do not have any support for this. How to go about changing the structured data for my products?

EmmanuelFlossie
Shopify Partner
2994 223 717

Hi @Sravanthi_K you can follow my handy guide here: https://feedarmy.com/kb/shopify-microdata-for-google-shopping/

Get in touch with Emmanuel: a Google Shopping Specialist, Google Ads Diamond Product Expert, and also a a Google Product Expert Education 2021 & Tailwind 2023 Award winner.
Need Google Merchant Center or Google Shopping support?.