Google Merchant Center account does not connect (not showing up)

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New Member
3 1 1

Hi,

I'm using the Google Channel made available by Shopify. I have connected my Google account and have checked all the store requirements. So naturally I want to connect my Google Merchant center, but I can't. I'm using a Merchant center multi-client account, but that doesn't seem the problem because if I add a second sub account, that account does show up. However, I want to connect the Google Merchant account that I have used before. How can I connect my Google Merchant center to Shopify Channel?

Furthermore my accounts connected to my MCC Google Ads account also doesn't show in the dropdown menu. Only my second 'normal' Google Ads account. How can I connect a sub MCC Google Ads account?

See screenshot for confirmation.

Schermafbeelding 2020-09-18 om 16.43.33.png

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Shopify Partner
547 14 106

As Shopify has built the app, please contact Shopify support to resolve this technical issue.

I'm a Google Shopping Specialist & a Google Ads Platinum Product Expert (Only a hand full of Platinum experts in the world!)
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New Member
3 1 1

This is an accepted solution.

Thanks for helping Emmanuel. I got it solved by connecting a Google account that has both admin privileges to Google Merchant center and Google Ads.

It has to be an admin account, not an mcc or multi client account. 

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