Google Shopping Shipping settings for Shopify (Discounted rates from shopify shipping)

ArtemAkulov
New Member
4 0 0

Hey there!

I have a problem with shipping settings on Merchant Center for our carriers (UPS, USPS, FedEx). 

The shipping cost on the site 

The shipping cost on the merchant 

The settings which I used on Merchant 

Why the shipping costs are different if I use carrier rate integration in Google Merchant?

Here are my carrier rate settings on Shopify. 

 As I see that, because of Discounted rates from Shopify Shipping we have a higher price for the shipping on the Google Merchant Center. We can't determine our discount % for using on Google Merchant Center shipping settings. We don't have an account on USP or USPS service. 

Guys, please help! How did you fix this problem? How can we found the correct discount rate for our manual shipping settings? 

We used automatic integration for shipping settings, integrated settings was incorrect either. 

Replies 5 (5)

EmmanuelFlossie
Shopify Partner
2953 221 710

You should contact Shopify to know what your discount rate is.

Here is the public info: https://help.shopify.com/en/manual/shipping/shopify-shipping/rates

However currently you can't add negative adjustments in Google Merchant Center, only positive. So even if you know what your discount is, you will not be able to match it in Google Merchant Center.

If you want accurate settings, you need to set it up manually in Shopify and in Google merchant center.

I have myself submitted feedback to Google to bring back negative courier adjustments. I recommend you do the same in Google Merchant Center > top right corner > report error

Get in touch with Emmanuel: a Google Shopping Specialist, Google Ads Diamond Product Expert, and also a a Google Product Expert Education 2021 & Tailwind 2023 Award winner.
Need Google Merchant Center or Google Shopping support?.
ArtemAkulov
New Member
4 0 0

Hi! Thanks for your answer! 

=> If you want accurate settings, you need to set it up manually in Shopify and in Google merchant center.

Is it possible to set up manually shipping settings in Shopify?  Can we use shipping discount rate in Shopify settings or should we don't use carriers with shipping discount from Shopify?

=> However currently you can't add negative adjustments in Google Merchant Center

we can add negative adjustment in Google Merchant Center. That strange. 

BTW, is it a problem when the shipping cost is differed by less than $1? Google merchant center is rounded off my adjustment so I still got the difference on ~50 cents

EmmanuelFlossie
Shopify Partner
2953 221 710

You can setup your shipping however you like. I'm merely suggesting an alternative.

I just tested the negative modifier and it works now. It didn't last week. That is great news. So in this case simply add a negative percentage to try and match what you have in Shopify.

The rule for Google merchant center is either equal or an overestimate. So test around with the percentages until you are equal or just above.

Test different states and item weights to ensure they all work.

 

You can test shipping prices in GMC > products > all products > select a product > scroll to the center and you will find shipping and tax calculator.

Get in touch with Emmanuel: a Google Shopping Specialist, Google Ads Diamond Product Expert, and also a a Google Product Expert Education 2021 & Tailwind 2023 Award winner.
Need Google Merchant Center or Google Shopping support?.

Amit_Roznak1
Shopify Partner
244 4 29

Hi @ArtemAkulov ,

As @EmmanuelFlossie suggested, you cannot set a negative value the shipping cost in the Merchant Center. 

 

The Shopify settings to set your product feed shipping settings for Google Shopping are quite limited . If you want a more advanced feature for setting your rates on Google Shopping, you might find AdScale a more suitable tool for advertising your products on Google Shopping. 

It enables to advancesd shipping specific rules by Shipping country, that will enable you more flexibility and functionality in your Merchant Center feed.

Amit_Roznak1_0-1613380212040.png

 

If you want to learn more on how it works, check this video:

 

AdScale is the best way to advertise on Facebook & Google because we use the power of your store data (that they don’t have) to run highly targeted ads and get an average ROAS of 10X.

ArtemAkulov
New Member
4 0 0

Hey there, 

I tried to calculate our discount % for a couple of products for 17 states. 

And I found the discount % is different almost for every State. AND products with the different weight have the different discount %. 

Example

We have more then 600 products. It is impossible to add discount % for all cases. 

Maybe some apps can figure out this problem. 

Guys, I can't believe that working solutions for that case isn't exist. 

Maybe someone can help us in our case?