Google Shopping sending additional images that no longer exist

Stephen14
New Member
9 0 0

Hi. I'm wondering if anyone can help me out. I have a store that is connected to Merchant Center using Content API and the Google app is sending over additional image links that no longer exist on the product page. We replaced the images 2 weeks ago and they haven't been updated in Merchant Center. I tried just removing the product from Merchant Center and letting it refetch. When it came back, it still had the broken image links. I tried updating the product page to see if that would work, but it didn't. 

Has anyone else come across this?

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EmmanuelFlossie
Shopify Partner
923 35 202

Contact app support, these images should be removed from the feed.

First verify that these are still submitted by going to Google Merchant Center > Products > All Products > select the product > scroll to the bottom and view the raw / final attributes.

If it's in there, than contact your app support team and report the issue.

I'm a Google Shopping Specialist a a Google Ads Platinum Product Expert (Only a hand full of Platinum experts in the world!) and a Google Premier Partner
Need Premium Data Feed Management Support? Get in touch.
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