Got unknown Webhook error

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New Member
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Hello,

I got unknown Webhook error email about Order/Paid but I haven't create any Webhook on my Shopify account.

I wonder how come it is and how to fix that errror?

Thank you in advance for any help.webhook error.JPG

 

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Trailblazer
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@STsuthep, Go to your Shopify admin -> settings -> Notifications and scroll down to the bottom of the page. There you will see webhooks created by you or by your staff members. If you don't find any there is a chance that you installed an app that created a webhook via API and failing to return the 200 status.

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New Member
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Is any way to find which Apps that created Webhook?

Thank you for your help.

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Trailblazer
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This is an accepted solution.

@STsuthep From the screenshot that you attached the webhook that is failing to send the 200 response is https://shopify-service.xwfms.co.uk/. Are you using anything related to https://www.xwfms.co.uk/ please check it.

It seems like it is a fulfillment service which is failing to handle the webhooks correctly.

- Was my reply helpful? Click Like and Accept as Solution
- Want to implement a custom solution? Feel free to contact me at waqas4346@gmail.com
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