HELP! Need to contact Shopify Support but their contact links do not work!

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New Member
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I need to contact support and the link at the bottom of this page https://help.shopify.com/en just keeps redirecting me to the same page.  

I have tried to email support at shopify and that was returned

Their phone number doesn't work

Can someone help me?

-M

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New Member
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I already clear the cache and cookies and still  doesn't work

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Trailblazer
253 10 31

This is an accepted solution.

Hi there,

Maybe you should try some other ways to get Shopify support, such as email, phone or via Twitter. Kindly take a look at our link!

I'm Jason Dao, Manager of Research & Development Department at Avada Ecommerce.
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New Member
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I try to email support but I got an auto reply saying you need to open a ticket via support.  

I have one account and several store.  Could that be a problem?

 

Any help on this matter is greatly appreciated.

 

-M

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