[HELP] Recovering Deleted Blogs

Highlighted
Shopify Partner
2 0 0

I'm a freelance blogger and I accidentally deleted my client's (the person who owns the Shopify website) blog. I have spent months and months writing these blogs on top of other existing blogs working on these and, by surprise, something that are easily lost.

Is there a way to recover on this based on locally stored data in my computer?

I have contacted customer support about the matter via email and are still on our first contact. While it was already explicitly stated that the recovery cannot be done in the back-end or server side of things (which is very, very shocking), the customer support however suggested about going through the machine's locally stored data (cache) which, as of yet, have no knowledge of doing as a means of recovering the said blogs. 

Any ideas on how I should fix this problem?

Googling on the same issue, there are others who had been through the same mishap. I was just wondering why there is not a precautionary measure on this kind of problem or there has not been an overhaul with the platforms algorithm, one specifically about adding a kind of backup mechanism as part of basic service.

Attached is the customer support's reply.

0 Likes
Highlighted
Shopify Expert
9871 99 1708

So you had been saving over the top of existing articles each time - hoping to be able to step back to previous versions? If there was something about the Admin interface that led you to think that recovery was possible I'd be interested to hear what that was.

Why not create a new article? Shopify would let you create a series of articles that are not published so you wouldn't need to overwrite anything.

The Shopfiy backup that exists is for redunacy failure - not for micro restoration of things like articles. If you need that level of backup there's apps that can be considered (example).

Now onto the issue.

  • Are the articles you had been editing public?
  • How long ago did you overwrite the article
★ Winning Partner of the Build a Business competition. ★ http://freakdesign.com.au
0 Likes
Highlighted
Shopify Partner
2 0 0

Yes, I do save my drafts first before publishing them. However, we're talking several months worth of written blogs here as written once per day (maybe even every other day), including weekends as needed. This is not something I can easily just re-post individually. Hence, I am looking for a way to restore these blogs in one go, if possible.

Sadly, I do not have full admin access with the site. As a writer, I'm only able to tap on the site's certain features, most importantly on being able to write and publish a blog. 

Now that you mention about that app which requires a subscription to be used, I think I see why Shopify did not have this backup feature with its basic service. 

Answering your questions:

  • Are the articles you had been editing public?

           The blogs I accidentally deleted were published and thus made public. These are not drafts waiting to be published. 

  • How long ago did you overwrite the article

           The last blog I published with the platform was around 11PM yesterday to 12AM today (Manila time). I had been tasked to write the blogs                for almost a year now as a freelance. It is only now that I experienced the issue after a mishap. I was actually intending to delete a certain draft I                  made that was incomplete and made redundant. Then I saw these two other items in that specific section where I'd be deleting a particular post, which I also included with the deletion thinking I'd make the section clean of any deposits, and found out soon afterwards that they were the two classifications in the blog which contains the posts themselves. I lost everything past that point. I tried to reverse the step by simply going back pages, but obviously, given today's algorithm, it does not work that way. 

--

As per my last conversation with the customer support, he (or she) referred me to this site: https://www.labnol.org/internet/recover-deleted-webpages-from-internet/6529/ but are not really sure how this would help past looking at the website's cache. Any experience with this?

Also, I have this: http://web.archive.org/web/20160228215849*/http://borizjerseys.com/blogs/news but its records were still 2016.

0 Likes
Highlighted
Shopify Partner
74 0 22

Hi there: 
 We wrote a blog article on how to recover deleted items even if you don't have a Shopify backup app like Rewind installed.

 You can read it at https://blog.rewind.io/2017/05/04/how-to-recover-deleted-shopify-blogs-without-a-backup/

Mike

Co-Founder, Rewind (Backups for Shopify). Apps: Rewind, Replay (clone and sync Shopify stores).
0 Likes
Highlighted
Shopify Partner
7 1 0

This is all well and good but if you delete an item before rewind is installed how are you meant to get them back. Really poor if a system doesn't have such basic functionality

0 Likes