HELP! Slow minimal theme for variants and description

New Member
1 0 0

Hi

If someone clicks on a product it looks like its loading fast as there is one picture and add to cart button showing.  However - its not listing all the variants (ie the drop down box to select colour) and the rest of the pictures for a good 30 seconds.  Same with the product description.  Its just started recently doing this and noone knows how to fix it!!

an example

https://www.andtheylivedgreen.co.nz/collections/re-play/products/divided-plates-3-pack 

 

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Shopify Staff
Shopify Staff
114 0 4

Hello Kirsty! 

Kassey here from the Shopify Guru Team! I'd like to reach out to you via email about your query. Because I will most likely need to take a look within the account, it will be best to do this over a private thread. 

I'll be in touch!

Kassey S
Shopify Guru
support@shopify.com

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