HOW to change Instagram account on Shopify!

Valérie_Couture
Tourist
7 0 2

Hi people!

I made a mistake! When I connected my sale channel instagram on my shopify, I connected my personal account and not my business, When I noticed the mistake, I disconnected my personal intagram on my Facebook Manager, and I connected my business account. But nothing changes on my Shopify account. I am trying to disconnect my personnal to connect my business! But it's impossible! Have you ever experienced this situation? How to change on Shopify my sale channel Instagram?

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joroman2k
Excursionist
29 1 6

I am having the same problem. I deleted the channel and when I re-install the channel it remembers the old Instagram account.

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soniac
New Member
1 0 0

I have the same problem. Could you fix it?

 

Thanks!

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sacredlaughter
New Member
1 0 0

did you every figure it out?  I have the same problem here in 2020 lol

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distortion_inc
New Member
1 0 0

hi! were you able to fix this??  3 weeks going back and forth with facbook and shopify with no luck 

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HBICee
New Member
1 0 0

Did anyyyybody ever figure this out. I have been trying to fix this for hours. Help Please

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mariacavali
New Member
1 0 0

you can just connect or create a different business manager

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Nunograca
Tourist
3 0 1

Same problem here. Trying to figure out how to change the instagram account I connected to my Shopify, but I cannot do so.

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