Has anyone else been banned for using the eBay app? I added the app, uploaded my products, then got banned? I then got this email
Your eBay account has been permanently suspended because we noticed activity that we believe is a risk to our community.
This means the following:
- You can’t buy or sell on eBay any longer. Any other accounts that you own or that are associated with this account have also been suspended.
- Outstanding selling fees are due immediately, and any amounts that you haven’t previously disputed will be charged to the payment method we have on file.
The safety of our community is a top priority for us, so our decision to permanently suspend your account is final and can’t be appealed.
I tried to email and ask for an explanation, I mentioned that all I did was use an app from Shopify, upload products and the next thing, I'm banned. I've had no reply and looks like I have now lost my eBay account.
Yep, I got this exact email from eBay and then a second one banning me permanently with no recourse for appeal.
I have no idea what I did except for connect my Shopify account with eBay - and when I called up I was told there was no ability to appeal the decision and they would not tell me what I did wrong.
So who knows!! I'm assuming this means I'm always banned from selling on eBay - that's a lot of fun!!
This has just happened to us. Opened an eBay account from Shopify, activated products and 2 days later get a notification that our eBay account has been permanently banned. Our products are syncing without any issues with Google, Facebook and Pinterest. Does anyone know what triggers this ban from eBay?
Welcome to the club.
I have no idea what we did wrong - just got banned after connecting Shopify and eBay will not discuss it as their decision is final and no correspondence will be entered into.