Having trouble connecting PayPal

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i am having an issue i can not connect my PayPal to my Shopify store every time i go and try to connect my PayPal express checkout i log in to my German PayPal account and in PayPal it says that is susefully connected but in Shopify when i return its not, i have contacted and PayPal they say that everything is fine with my PayPal so it must be Shopify issue i don't really not know what to do to connect my Shopify with PayPal 

Community Moderator
Community Moderator
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Hi @rcbltd,

Nick here from Shopify. 

This does seem very strange for sure, as PayPal express checkout is available in Germany and should be eligible to use on a German store. 


Do you see an error message of any kind when you try to connect your PayPal to Shopify? If you could share a screenshot or an error message of any kind it would be hugely helpful as to what might be going on here. Let me know and we can take a closer look into this for you. 

All the best, Nick

Nick | Community Moderator @ Shopify
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