Has this always been an issue, or is this a new issue? If it is a new issue, do you know if you have installed any apps, or made any changes to the HTML/CSS of the theme that would cause the problem?
Does this happen after the first click anywhere on the site, or only on specific products/areas? Would you mind sharing the URL to your store so I can take a look?
Thanks for fast reply. This issue is new. I only use a new app 'product recommendation' downloaded after I found out this problem.
I asked, them if they change my theme.
The problem is, when people click on a product, the can't clicking after that. So, I think it is in the product area.
Thank you for the context. I tested this on your site, however; I was not able to replicate the issue:
Is this on specific products? Could you list the steps I would need to take to recreate this issue?
Ah! My apologies for the misunderstanding. When inspecting the code of your site, we can see there are a few errors; however, it is hard to determine which error could be causing the dropdown menus not to work. We may not be able to fix the issue if it stems from a third-party app, but we can help diagnose which app is causing the problem.
I have sent you an email to the email listed on your forums account. If you can reply there, then this will verify your account so that I can escalate this up for further review.
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