Help! Slideshow not working on Mobile View but working fine in Desktop View.

New Member
1 0 0

Hi there,

Thanks in Advance. 

My slideshow suddenly not sliding anymore in Mobile view, however it works well in desktop view. Seeking for assistance and feel free to let me know which details do I need to furnish. 

* I am new to Shopify and currently I felt quite regretted. So complicated to get things done. Hopefully someone can save me from misery. Thanks!

Shopify Staff
Shopify Staff
875 98 156

Hi @fynix,

Hyde here from Shopify.

I'm sorry to hear you're finding it complicated to set up your store, that's certainly not what we want to hear! So I'd very much like to help you, but first can you please tell me what theme you are using? Is it a free Shopify theme or a third-party paid theme? Have you made code edits to it? Have you added any third-party apps?

I look forward to hearing from you!

All the best, Hyde.


Hyde | Social Care @ Shopify 
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