Help🙏 Trouble Connecting Shopify store to Facebook

AMancia
New Member
1 0 0

Hello!

I am currently trying to connect our company's Shopify store to Facebook, but it keeps giving me the following error message:

 

"This Page needs to be owned by the selected Business Manager to continue."

 

I then spoke to Shopify, where I was told that I needed to make sure I was the admin on the Facebook Business page- which I am.

 

We then ended up removing Instagram and Facebook from the sales channel, went through some more hoops, and encountered  another error message:

"To transfer this Page, make sure you’re the admin of the selected Business Manager and the admin of the Business Manager that owns this Page."

 

I am admin of the selected Business Manager, but not the admin of the Business Manager that owns our page. Another company currently owns our page, and we've had trouble transferring ownership over.

 

Any help would be greatly appreciated! Thank you.

 

 

0 Likes