Help needed - my sales have dropped over night :/

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Tourist
15 0 0
Hi everyone.
 
The background: My sales dropped overnight, last Wednesday, and haven't picked up.
 
My traffic remains steady but I've found that the % of people who added to Cart and the % of people who reached checked just dropped.
 
It's almost like there was a technical problem on my site but I've checked it, and people here have checked it too. Here are my stats - you can see the massive drop on Wednesday.
 
I've been racking my brains to think what could have happened. I did install a 'Sticky Cart' App on Wednesday - has anyone had any problems with this App before?
 
My website is www.vitaman.com. The weird thing is, people are still buying but just in tiny amounts.
 
If anyone has any ideas, I'd be really grateful.
Screen Shot 2020-05-09 at 20.07.41.png 
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Explorer
73 0 12

Hi,

 

These things do just happen sometimes, but I wouldn't be willing to accept that answer until I'd done some thorough testing.


My first thought would be to disable that new app and see if that affects your traffic. If it doesn't, we can roughly rule it out. What else has changed around the same time as this traffic drop?

Good luck!

 

Oli

 

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Founder @ www.preproduct.io

Test and make sales for future products

 

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