Help needed to renew expired shopify domain

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New Member
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Good day all, My online store have been down 4 days due to expired domain. Several attempts were made to contact Shopify to assist since the domain was purchased through them but no feedback. There is no community help to fix this issue. I would greatly appreciate a contact email or alternative to fix my issue

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Shopify Staff
Shopify Staff
793 94 134

Hi, @OtcUsa,

Hank here from Shopify.

I see that you have asked this over on this post also, for the most accurate assistance, we recommend to not duplicate posts on the community forum.

But has the issue been resolved for you? If it has, that is great to hear! But if you are still seeing your expired domain, let me know and I'll assist you further.

All the best,

Hank

Hank | Social Care @ Shopify 
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 - To learn more visit the Shopify Help Center or the Shopify Blog

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New Member
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Hi Hank, the issue has been resolved. Shopify Team assisted in the domain
renewal.
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Shopify Staff
Shopify Staff
793 94 134

That is great to hear!

Do reach back out if you need anything else. Stay safe, and have an awesome day!

Hank | Social Care @ Shopify 
 - Was my reply helpful? Click Like to let me know! 
 - Was your question answered? Mark it as an Accepted Solution
 - To learn more visit the Shopify Help Center or the Shopify Blog

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