Help - orders being archived before fulfilled

LaureenNC
New Member
1 0 0

Hello.

My orders are being sent to "archive" before being fulfilled.  I don't know why.  or how to fix this.  Help please.

An order comes in, it's logged, then a confirmation and shipping email goes out to customer, then it's archived but the order never gets sent to Printify.

How can I fix this.  I want the order sent automatically to Printify.

 

Thank you

Laureen

0 Likes