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I have one Shopify store at the moment but was wanting to open another one, I accidentally brought another domain. I'm new to the platform, can anyone help me? I think I've learnt how to create another store now. Thanks for your time

Community Moderator
Community Moderator
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Hi @LakerDirect,

Nick here from Shopify. 

Great to see you have started a store on Shopify. If you want some feedback, you can post a topic in the Feedback on My Store board too! 

What exactly do you need help with? Is it regarding the domain? Something to note is that we can only provide refunds on misspelled domains. The reason for this is because, domains are considered non-tangible, irrevocable digital goods which are not exchangeable or transferrable. Once a domain is purchased, it belongs to the buyer for the year ahead and cannot be refunded. This is outlined in the ‘Domain Registration Agreement’, which is presented at the time of domain purchase.

Let me know and if you have any other questions, don't hesitate!

Thanks, Nick

Nick | Community Moderator @ Shopify 
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