Submitting feedback on YouTube has become necessary due to the lack of care at the corporate level at Shopify. Many of us have submitted feedback through the appropriate channels and received nothing more than a canned response. And this isn’t the only issue the needs to be addressed by Shopify, many of them which have required attention for years. So to put out a video saying that you have built Shopify for us is very tone deaf.
Leave the comments here so the CEO listens or at least knows what the reality is. They can't delete all comments. My comments are still there and you should all leave the comments there to so that some remedy to the situation will happen.
now they are not deleting the messages on youtube. Mine stayed and I can see it. Try again so they know. We are just trying to reach them so they know we have huge problems with shopify.
we need to let the CEO know before we move on to next ecommerce platforms
here is the link of the youtube where you can leave your comments.
I was looking at the live view just now and it doesn't work at all. I have to refresh three four times and it then showed two blue dots when there were 8 people online in the US. It is horrible. Shopify, why are you not listening to us. I will plan on moving away from this horrible service provider Shopify.
I need to issue store credit to customers and they don't have that feature which should have been a core feature. For putting a Bandage now I had to buy an app called rewardify for $9.99 and a guy from rewardify is saying they will increase the price for their app soon. Horrible. Shopify is becoming horrible every minute. Instead of building the horrible live view why don't they build a "store credit: feature which will be really useful to us. w ehave to buy so many bandages (apps for 19.99 each) because shopify is not building the core features that is really needed for running a shop. shopify is horrible and I regret joining this and opening a store through them. I didn't know better............................
I would say the support from Shopify on this is fairly disappointing. I dont think they're listening to their customers, just to their shareholders.
How hard would it be to setup a beta or early access program so they can test new options before they roll it out? The live view is not the only feature that has seen a serious downgrade. The android widget is something similar. I've never had a software product that so easily adds new features that are actually significant downgrades.
Just wondering what will be next...