How To Remove a Menu Item That Is Not in the Navigation Editor

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I believe that an app I installed added an item to my store's main menu under More >> Create Ticket. 

 

I have uninstalled the app, but the menu item is still there. Yet if I go into the Navigation Editor to edit the menu, that item is not listed. 

 

I suspect the app added it to a template or script, but I can find one that pertains to the menu. 

 

Any suggestions on how to get rid of it? 

 

The website URL is https://envistiamall.com

 

Thanks! 

 

Ron

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Shopify Partner
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This is an accepted solution.

Hello Ron,

You have to find it in your header.liquid or related file, simply open file and search for text once you find it then remove it. 
This is the only  way to remove it. 

Thanks

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My Email: guleriathakur43@gmail.com
Skype: navrocks1
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Found it! 

 

It was in the site-nav.liquid file. 

 

Thank you so much for your help! 

 

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