Hi there @ryan12087!
Don here from Shopify. :)
Would you be able to share a link to your checkout with us here so we can take a look at this?
Could you also let us know the name of the theme you are currently using in your store so we can see how we might proceed here?
Thank you both for your quick reply's.
Here's the link:
I'm using a custom theme called Chromium. I contacted the developer of the theme yesterday and they told me to contact shopify to resolve this issue.
My website is https://distons.com
Hi again @ryan12087!
Don from Shopify once again.
Thanks for that info!
I'd like to take a look at a few things internally in your admin, so we will just need to ask you send us in an email from the account you use to log into Shopify via our support site.
You'll be sent a ticket number for this interaction which you can quote here so we can access and discuss your account securely.
Thanks once again!
I'll get back to you via email a little later on with some more info on this.
|an hour ago|