How can I permanently keep customers logged in?

YuliyaP
Tourist
21 0 2

How can I permanently keep customers logged in? 

Users need to enter their login password every day. This is unbelievable. We are losing a lot of clients.

0 Likes
miniscript
Excursionist
21 1 9


@YuliyaP - 

When customers log into the store Shopify sets a cookies which expire after 24 hrs. This is the policy of Shopify for security purpose. 
But if you want to extend that you need to modify the cookies as per your requirement with JavaScript. 

This is name of cookies which  is setting up browser once user logged in secure_customer_sig 
so with JavaScript you can modify when user hit the login button. 

Here is the list of Shopify cookies

0 Likes
YuliyaP
Tourist
21 0 2

How can I extend this for my clients?
This is incredible. No service (amazon, Gmail, Facebook) provides so little time to the client. We have a very strong customer churn. Every third client complains about the need to enter a login password every day. We are really losing a lot of clients

0 Likes
miniscript
Excursionist
21 1 9

You need to write the JavaScript code for that. 

0 Likes
Andrei21
Tourist
15 0 0

@YuliyaP   

Hi,

I'm having the same issue. We would like to keep our customers logged in until they actually choose to log out. Their log in should not expire.

@miniscript - Have you seen this actually implemented on any shopify store? Can you recommend someone who can do this for me?

 

Thank you both!

0 Likes