How do I email my customers

New Member
1 0 0

When i set up my store I bought a domain through Shopify. 


If made some email addresses like info@ and sales@ and forwarded them to my address. 


Is there a way to email from the store's email addresses? so It looks more professional then emailing from Gmail

Shopify Staff
Shopify Staff
493 54 101

This is an accepted solution.

Hey @!


Cal here from Shopify, thanks for reaching out to us.


What you will need to do to email your customers is to set up email forwarding, using a service like GSuite or Zoho Mail. Shopify itself doesn't provide email hosting.


You can read more about how to get set up with email forwarding here. There isn't a lot to separate between different email hosts, and I know that Zoho does offer a free plan, which might be an attractive choice for you when starting out. 


Have you also given thought to your email marketing strategy? There are some great apps in our App Store that can make email marketing very straight forward. You can have a look at the app choices for email marketing here



Cal | Social Care @ Shopify
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1 Like
New Member
2 0 0

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