Often times after printing a postage paid return label the customer changes their mind and decides NOT to return the package. How do you go about seeking a refund for the unused label? Not see that option on the Shopify website?
I know the answer to your question: the labels expire - you only get charged if they're used...
that said I'm wondering how to remove an order from "return in progress" status if you know they won't be returning the items...
