How do you clear out the abandoned cart list?

95 0 12

Back in June my shop got hit with what looked like a bot that created a bunch of abandoned carts with gibberish contact info, and each only a few seconds apart.  I've been ignoring them, and only send a recovery email to the occasional real one.  But I would like to clear the list out to show only the last few real abandoned carts.  I don't see any way to do that.  I selected a bunch and chose "archive" from the bulk actions but they're still shown in the list.  Is there a way to get rid of them?

Shopify Staff (Retired)
Shopify Staff (Retired)
269 1 21

Hey Sharon!

Stephanie here from Shopify's Guru Team!

Currently, there is no way to delete abandoned carts. I can absolutely submit this as a feature request for you :)

If you ever need help with anything else, feel free to reach out to, start a live chat, or give us a call. 


Stephanie | Shopify Support