How to Contact Shopify Support

tb-bling
New Member
1 0 0

Does anyone know how to contact Shopify support? My storefront and admin are both down right now. None of the links for support will take me to a chat, phone number, or email for support. For as much as I spend on Shopify I'd expect some sort of way to contact them when problems arise. Very frustrating!

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Ronald321
Tourist
8 2 0

Shopify is down for me too. 503 Service Temporarily Unavailable

 
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joshlarge27
New Member
1 0 0

Literally just signed up and created a store then got a 503 error, thought I did something wrong

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Karen59
New Member
3 0 0

We are down here in Washington Twp Mi.  This is not good - the whole farm is down and we are busy.  We have just started with Shopify and this has not been a good first experience!  Cant get ahold of anyone and status page has no updates

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Ronald321
Tourist
8 2 0

Quote from Brian "To keep using your POS system turn your ipad wifi off. It will allow you to use the POS offline. It will not allow you to process payments unless you use a different payment provider."

via https://downdetector.com/status/shopify/

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