How to ban a specific IP from my onlineshop?

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Excursionist
34 0 5

I got a problem with a really bad and annoying person and I thought about to ban his IP.

He isn't very smart with the internet thing, so I think he isn't able to use a proxy tool or something.

I read about the .htaccess file, to edit it and ban specific IPs trough it.

But I it seems that shopify doesn't have this file. So can you tell me how to ban an IP on shopify or am I blind findig this file? :)

Thanks,

Lee

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Shopify Staff (Retired)
Shopify Staff (Retired)
69 0 4

Hi Lee, it's Jelle one of the Shopify Gurus!

Sorry to hear about the issues you're having, the best option to restrict access would be the Fraud Filter app -> https://apps.shopify.com/fraud-filter

Best, 

Jelle 
Shopify Guru

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Excursionist
34 0 5

Hi Jelle, thanks for the suggestion.

I have a question regarding the app.

Is it only for the checkout? Because I want to ban the specific Person from my Onlineshop - so he cannot see my whole Shop.

 

Best Regards Lee

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Shopify Staff (Retired)
Shopify Staff (Retired)
69 0 4

Hi Lee, 

The app only prevents them from placin orders, limiting access to the entire store is not possible I'm afraid.

Best, 

Jelle 
Shopify Guru

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Excursionist
34 0 5

Hi Jelle, thanks. I will find a way to ban this person :)

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Tourist
3 0 1

Did you?

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