Managing your domains is quite easy to do! What you can do is switch out the old domain with the new domain by setting the new domain as the "Primary Domain" in your Shopify Admin >Click Online Store> Click Domains. From that page you will click on the text that says "Change Primary Domain" to make the change.
Once you do that, you can ensure auto-renewal is set to off for the old domain so you aren't charged for it later on. This can be done from the Shopify Admin > Online Store > Domains Page. From there you can click "manage" beside the old domain. Which will take you to the page where you can turn off auto-renew.
If there is anything else I can help you with, please let me know.
I'm having what seems to be an unusual problem, possibly because I'm a complete novice.
Shopify was unappealing, so I moved on to squarespace, where my site is almost built.
I'm still in the free trial here, and linked my domain to shopify before realizing I didn't want to stay. It's not fully connected, but googling it sends you to shopify, so I did something. This is all new to me, I'm stumbling through it, lost, and panic is setting in.
Now there's a problem linking my domain host and squarespace because of the shopify connection, and I can't find a way to cancel.
FAQ says wait and it will expire, but my new site is waiting, there's a glitch in shopify holding that up, my business is seasonal, and the season is now. I've spent hours today just going round and round and back to the same useless FAQ. It's very very frustrating.
I want to cancel the entire association with shopify-- free trial, the link, and everything, and there is not a clear way to do that.
Please help. I want out. Thank you.