How to cancel the subscription

Leonor1
New Member
2 0 0

Hi, i would like to know how to cancel my shopify account, because I tried to close my store and it shows me the message like there are unpaid bills, but I still am in the free 14 days trial...I don't know what to do, I signed a plan but I thought I wouldn't need to pay anything because I was in the free trial period..Please help me. 

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Leonor1
New Member
2 0 0

And I'm already canceled all the apps there.

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jasonavada
Navigator
309 11 37

Hi there,

Regarding your concern, we have an article on how to delete Shopify account & cancel subscription. Please take a look at it and follow our instructions. Hope it will help you

 

I'm Jason Dao, Manager of Research & Development Department at Avada Ecommerce.
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