How to effectively stop bots?

PureTime
Explorer
47 1 10

Today, I've had a massive 'bot visit' now for 1 hour - with several of hundreds hits to /bot-traffic.icu - which of course does not exist.

They seem to come from a source with the same name (bot-traffic.icu).

I know others have had the same issue with the same bot and also with trafficbot.live.

I've been in touch with Shopify Support, but as usual there is not really much understanding there.

Is there anyway I can block these bots? I know I can exclude them (or try to...) in Google Analytics, and I know I can try to prevent them from going throug checkout - but I just want to completely blok access to my shop.

I really do dot want yet another app running to do this, but as I cannot control it server side myself - do you have any ideas on how to handle this?

dylanpierce
Shopify Partner
140 2 48

Hi @PureTime 

You're absolutely correct in that there's no server side way to block bots or visitors based on their website of origin.

However Blockade does offer that functionality on the client side. We do a reverse DNS lookup on each IP address and run it by your blocked websites list.

If the IP address is associated with a blocked website, they will be redirected away from your store.

https://apps.shopify.com/blockade

This is a premium feature in the app, but it's just $5 per month.

Thanks,
Dylan

Founder of Verdict - Anti-Fraud Apps for Shopify
  • Blockade - Easily block countries, IP addresses, VPNs
  • Real ID - Verify your customer's real IDs easily & securely
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Laurie7
Excursionist
10 0 0

We've been hit hard by bots too. It's really unfortunate Shopify won't offer better protection from this attack unless you go Shopify Plus, which is only viable for larger businesses.  Hopefully someone at Shopify will have pity in the small business....fingers crossed.

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Mad_Modeler
Pathfinder
120 1 22

Normally you would add the IP to your Robots.txt but I;m not sure how to do that in Shopify.

There is the added problem that bots now can be set to ignore Robots.txt anyway

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Laurie7
Excursionist
10 0 0

Yeah we're getting hit at check out. Not so much with the indexing issue. But thanks for the comment.

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Mad_Modeler
Pathfinder
120 1 22

I'm no authority on bots, but them hitting you checkout page could  have serious connotations for security.

I'm surprised Shopify is not helping more on this, have you googled the IP to see if they are not just bots from the card merchants checking you out ?

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Laurie7
Excursionist
10 0 0

I haven't googled the IP but Shopify shows IP's and one we checked was 2000 miles away lol. Yeah the inventory gets immediately pulled out of stock and added to cart and then ordered.  It happened in under 2 minutes today and we had to manually cancel a bunch of sales and take the product offline. Shopify should offer protection for this but they don't unless you use Shopify Plus and that is not affordable at our level. There's a third party app but they charge .5% of your total revenue each month LMAO. So yeah, this is a problem that no one wants to fix I guess.  

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Mad_Modeler
Pathfinder
120 1 22

Found This :

https://www.reddit.com/r/Wordpress/comments/l9hx93/bottrafficicu/

 

Seems you can block it in Google Analytics

 

Hope this helps ?

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Laurie7
Excursionist
10 0 0

Yeah that might be for those ppl that get the Bot comments and auto-fills on forms.  Ours has to do with product grabbing and making actual orders. Thanks though for chatting.  Appreciate it!

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harrypotter
Tourist
6 0 0

Any update? Did you find any solution? Are you still receiving bots visits? It's strange that to me the visits doesn't appear in Google Analytics.

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