How to handle exchanges for my online store

taylorjohnston
Tourist
7 0 6

I spoke to someone at Shopify and they basically said this will not be a feature that they are working on. They said that the best app for this is Returnly and it is more likely that they would integrate returned with their system rather than building out a proprietary feature because returnly essentially is doing it better than they are able to.

promix01
Tourist
5 0 1
I'snt that nice of Shopify to offer a paid service to us as a fix for a
foundational element of a transactional based consumer business. Really
such a great strategy, we will HAPPILY process your payments and take a
fee, but when it comes to making exchanges happen go buy it from someone
else. Shopify is the general contractor of e-commerce platforms. Hey we
made this cool e-com platform that does almost what you need, and then we
allow other people to charge you for most other features so we dont have to
spend time developing or improving our platform. All we care about is our
$$$$$$$$$$$$$$$$ not our user experience. Someone close this stupid thread
out already.
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BarefootShoes
New Member
2 0 0

Shopify- 

PLEASE HELP US BE ABLE TO EXCHANGE ITEMS WITHOUT MESSING UP OUR ACCOUNTING. 

Thank you, 

PedTerra

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