How to hide store address EVERYWHERE?

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Tourist
18 0 3

How can I make sure to hide the store's address EVERYWHERE (as in, on the website, on the receipts, on ANYTHING the customers may be able to see)? I'm worried about the store address being given to customers as it is a personal address (not a physical store).

Thank you.

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Shopify Staff
Shopify Staff
392 1 38

Hey, there!

Koreen here from Shopify Guru team.  ?

Thanks for posting and I understand your concern. However, not to worry, within the Shopify system none of your personal information is made visible on your store by default. You can also continue to keep this info separate by ensuring that you have not added it to your notifications, pages or any other info publically displayed on your site. 

We have a guide on how to access and edit your notification emails here.  Each includes a handy preview function too, to help you check on this. 

We also have info on how to access your pages here,  and you may also like to check your apps, just in case you are using these for any custom receipts. 

If you plan to use third party payment gateways or fulfilment services it would be good to double check with them on the info that will be displayed as you process your orders.
For example with Paypal, I understand that entering an address for your business is optional. Though it would be good to check on this, just so you can be sure.


Hope this helps you out!

Koreen W | Shopify 
support@shopify.com
 

1 Like
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Tourist
10 0 12

Hi Koreen, I have this same question. I've just started up a Shopify account (at the moment, I'm on the Shopify Lite program) and I want to hide my store address from absolutely everything and everyone because it's my personal home address. The Settings tag in Shopify admin has a section for store address but it says...

 

Store address

This address will appear on your invoices. You can edit the address used to calculate shipping rates in your shipping settings

Your primary business location could affect which apps can be used on your store. Learn more about app compatibility

 

How can I ensure that my home address will not appear on any invoices or anything at all?

 

How 

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New Member
1 0 0

it says...

 

Store address

This address will appear on your invoices. You can edit the address used to calculate shipping rates in your shipping settings

Your primary business location could affect which apps can be used on your store. Learn more about app compatibility

 

How can I ensure that my home address will not appear on any invoices or anything at all?

Any updates on this? @Katy_old 

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New Member
1 0 0

Running into the same problem...

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New Member
1 0 0

Same problem...Help!

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New Member
4 0 0

Same issue for me too

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New Member
2 0 1

I'm going to add myself to the list of people wondering about this.  I do not want my home address published and am going to be very sad if I have to move platforms after spending so long building my site.  Shopify, please help us makers out! :)

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Explorer
41 0 19
You could get a cheap po box and use that as your store address. If you're shipping packages you'll have to have a return address so your customers will see the address there
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New Member
2 0 1
I don’t mind it going to people I’m shipping to who will likely end up recycling the packaging and moving on. It’s having it online for all to see at all hours I don’t love. 😕
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