My name is Ardiane, a Guru here at Shopify!
I've had a look into your account regarding your query about the variant images. :-) I've also had a look at your theme and seeing how this can be integrated. From what you're requesting, it seems like your best option would be to reach out to your third party theme developer and requesting them to apply this for you using custom coding. :-) Normally, our Theme Support team can have a look into applying this into your theme but since the theme you're using is one that's from Out of the Sandbox, they would be much more capable of looking into this for you! :-)
Also, if you have a look at your theme in the Shopify admin - Online Store > Themes > Customise Theme > Info, you can see that they do offer assistance. :-) You should be able to reach them via email with your request via firstname.lastname@example.org.
Alternatively, if this is a task too complicated for them, I would also recommend our theme experts and designers on our Shopify Experts Page!
I hope that helps you out! :-) Have a wonderful day!
Being new to shopify this reply does not come as any surprise. the entire support effort is flawed and terrible. I have NEVER received a straight answer. They know very little. I've tried the chat and the phone service. (wait 1 to 2 hours for NOTHING). The platform is decent but the support is worse than terrible.
Either pay $15 month for an app to do this for you, or Shopify " expert designers ".
I've had NO LUCK finding a free alternative for this issue, and my store is a huge mess because of this.
I am a starter, so I don't really have a budget for paying $15 or more for this thing ( that SHOULD'VE BEEN IMPLEMENTED already within the shopify interface.................. ) but whatever.