How to remove "via shopify.com" from all email notification to customers

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New Member
1 0 0

Any ideas? 

 

ive added TXT value to that but what does the name suppose to be? 

 

or any image or video guild out there that can help us out would be very much appericiated.

 

Thanks.

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Shopify Staff (Retired)
Shopify Staff (Retired)
54 0 11

Hello, Raj.

I'm Jason, a guru here at Shopify.

To verify your customer email address, you need to add Shopify's SPF record — 

v=spf1 include:shops.shopify.com ~ala

To the TXT record

  1. Log in to your domain hosting account.
  2. Find your domain's.TXT record This usually appears beside the CNAME and MX record

Add Shopify's SPF record  v=spf1 include:shops.shopify.com ~all to your domain's.TXT record Save your changes.

Here is some documentation on this if you want to check it out: Email Best Practices.

Please let us know if there is anything else we can help you out with.

Jason || Shopify

Jason
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New Member
1 0 0

It worked instantly with me. Good solution.

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New Member
2 0 0

Hi,

 

I have tried using your method but it did not work.

I have bought the domain through Shopify and added v=spf1 include:shops.shopify.com ~all to TXT value in DNS settings but still I see via shopify.com in the mail sent to the customers.

Do I need to wait for 24 hours to get it reflected ?

 

Please help 

 

 

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