How to speak to someone from Shopify

New Member
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Hello, how can I chat with someone from the Shopify team now that there isn't any phone support?

Shopify Staff
Shopify Staff
915 56 113

Hi there @sonyam!

Don here from Shopify.

You can see various options for contacting our support team here on our support site.

When available, you will see the option to request a phone callback from our team among your choices there.

At all other times, each of the other options there will still be available.

That means you can start a live chat, email our support, DM us on our Shopify Support Twitter, or contact us via our Facebook page by sending us a private message there.

We can also provide support here through the Community Forums, though some issues will be better dealt with in a live environment like a support chat.

All the best!






Don | Social Care @ Shopify
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