How to update POS App?

New Member
1 0 0

Can anyone help me with this please?  I'm not a developer or API specialist.  Just a Supply Chain Manager with little IT support on this subject.  

I'm getting this screen when I try to access the Point of sale, sales channel section of my Shopify admin.  Support team said it may be that I need to update my Shopify POS app...I can't see that in my list of Apps...but there is a private one called "Retail integration", which I'm receiving "must be updated by April 1st" messages about...which sounds rather coincidental...


point of sale error message.PNG

Shopify Staff
Shopify Staff
213 27 39

Hey @DaveH4H 

I will move this post to the relevant section of the forums for you, but in the meantime the error is suggesting you need to re-auth the app and that your staff account doesn't have the relevant permissions to do so. 

Kevin_A | Developer Support @ Shopify 
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