How to update POS App?

DaveH4H
New Member
1 0 0

Can anyone help me with this please?  I'm not a developer or API specialist.  Just a Supply Chain Manager with little IT support on this subject.  

I'm getting this screen when I try to access the Point of sale, sales channel section of my Shopify admin.  Support team said it may be that I need to update my Shopify POS app...I can't see that in my list of Apps...but there is a private one called "Retail integration", which I'm receiving "must be updated by April 1st" messages about...which sounds rather coincidental...

 

point of sale error message.PNG

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Kevin_A
Shopify Staff
Shopify Staff
213 27 39

Hey @DaveH4H 

I will move this post to the relevant section of the forums for you, but in the meantime the error is suggesting you need to re-auth the app and that your staff account doesn't have the relevant permissions to do so. 

Kevin_A | Developer Support @ Shopify 
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