How to write to tech support

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New Member
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Hello. I have a serious question. But I don't know how to contact tech support directly. Tell me please. Thanks!

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Community Manager
Community Manager
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HI @Tatyana 


To get in touch with Shopify support:

 

  1. Go to https://help.shopify.com/en/questions
  2. Click Log in and enter your details.
  3. Enter a brief description of your question into the search bar.
  4. You’ll be provided with a curated list of Shopify resources related to your search. We have extensive help documentation designed to connect you with the information you need as quickly as possible. If you can’t find what you’re looking for in our docs, click Get help from the Shopify support team.
  5. Choose the way you want to contact Shopify support from the available options.

TyW | Community Manager @ Shopify
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 - Was your question answered? Click Accept as Solution 

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