I bought a domain but gets error that says "A store with that domain name already exists"

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Hey @Nick

 

Similar issue here. We own a few domains with different extensions, same name. Managed by a third party. Tried to connect a second one to a second shopify account but got the error others are reporting. This may be a different situation related to only the extension being different.

 

New account and domain:

     wholesale-hlo.myshopify.com

     holylamborganics.net

Existing, already connected account and domain

     holylamborganics.myshopify.com

     holylamborganics.com

 

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Community Manager
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Hi @Pher,

 

Thanks for sharing your information. I have reached out to you directly from the email you provided (and since edited the post so it's no longer public) about this. If for any reason you didn't receive the email, be sure to let me know in a reply here. Talk soon

Nick | Social Care @ Shopify
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New Member
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Hi @Nick

I am having the same issue.. please email me at sredd2006@gmail.com.. thank you
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Community Manager
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Hi @Trinkets20,

 

No problem. I have sent you an email directly about this. If for some reason you didn't get the email, can you let me know in a reply here please. 

Nick | Social Care @ Shopify
 - Was my reply helpful? Click Like to let me know! 
 - Was your question answered? Mark it as an Accepted Solution
 - To learn more visit the Shopify Help Center or the Shopify Blog

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Success.

Community Manager
Community Manager
2551 180 398

Hi everyone, 

 

Due to length and numbers involved, we are locking this thread - I have created another topic going through the steps you need to take and what to do if you encounter this which you can see here

 

I’ve also marked my reply as the solution so others who discover this topic are aware of what they need to do should they receive the same error message. 

 

Thanks, Nick

Nick | Social Care @ Shopify
 - Was my reply helpful? Click Like to let me know! 
 - Was your question answered? Mark it as an Accepted Solution
 - To learn more visit the Shopify Help Center or the Shopify Blog

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