I bought a domain in goddady and linked in to shopify, and now it redirects me to godaddy

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I bought a domain in godaddy, linked it in shopify under domains, and now all the websites URLS redirect me to godaddy

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Shopify Staff
Shopify Staff
706 66 139

 

Hey there, @StellarAura 

 

Bo here from Shopify Support! 

 

Thank you for reaching out to us regarding this. This can sometimes happen when connecting a third party domain to Shopify. Did you add the CNAME and A Record to the DNS settings of your domain as per this guide? If so, this should resolve itself very quickly - it can sometimes take 24-48 hours for the third party to update the DNS settings to reflect the changes you have made. I would also recommend checking the domain from incognito mode to make sure it is not just your browser that is showing it incorrectly - if everything is fine when you check incognito mode you can simply clear the cache

 

If you are still experiencing this issue after 24-48 hours of connecting your domain, please do let me know and share the domain name here so I can take a look. 

 

All the Best,

Bo

Bo | Social Care @ Shopify
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