I can not login my store.

New Member
2 0 0

hello Shopify

I have a store, it still works well.  but

I just create a new second store, After I set up everything for this store I log out, After that, I come back to set up domain, I can not log in, it just says"sorry your shop is currently unavailable.

My store is: https://deviljewelry.myshopify.com

I try to create 2 other stores but it still doesn't work: with same problem

https://devilrings.myshopify.com and ngoisaovang.myshopify.com

So what is my problem and what I can do?

Thank you!

0 Likes
Highlighted
Shopify Staff (Retired)
Shopify Staff (Retired)
47 0 9

Hey, Alex here, from the Shopify support team. 

 

Oh no! This definitely sounds like something we would need access to the internal of your shop to investigate. To do this, it would be best if you reached out to our support team directly.

 

Thank you for your patience, here!

Alex | Support

0 Likes
New Member
2 0 0

I send an email to support Shopify but they don't have a clear answer to my problem.

This is the answer:

Hello,

Ellie here from Shopify Risk Operations.
 
I'm afraid that after reviewing your information and website we believe your business presents a level of risk that we will be unable to support with Shopify. I'm sorry we won't be able to help with your business, and if you have any questions, please let us know.
 
Best of luck with your business going forward,"

Maybe I have to delete my present store to create a new store.

Thank you!

0 Likes