I can't generate the legal policy pages on my shopify account

New Member
1 0 0

Is there something wrong with my shopify? Every single tutorial I watch and everywhere I look I see that there was supposed to be "generate" buttons on my "legal page" to generate terms of service, privacy and refund policies automatically, but there are no such buttons on MY shopify legal page.

I seem to be the only person in the world to have this probleem because I googled this issue and no results came up, every shopify legal page seems to have the "generate" buttons except for mine.

So is there something wrong with my shopify? Where are my "generate policy page" buttons?

Shopify Staff
Shopify Staff
175 13 24

Hey, Uriel.

I'm Lizzy, one of the Gurus on the support team at Shopify.

Is it possible that you're accessing Shopify in a language other than English? Our policy generators won't appear on an admin that is in another language as the policy templates are currently only available in English. If that is the case, but you'd like to use the policies in English, you can use our Policy Generator here.

If you store is set up in English, but the buttons still aren't appearing for you please let me know and I can keep looking into this for you.

You can give us a call too or start a live chat at any time. We're here 24/7 and are always happy to help out!

Thank you, 

Lizzy | Social Care @ Shopify
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