I can't login to shopify.com/partners

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Hi. My friend name is Maksym Tulienin.
A few days ago, He has created partner account with his gmail, KittyDragon88@gmail.com.
But he can't log into https://www.shopify.com/partners.
Error Message: There's no account for this email. Enter a different one or create an account.

So, he was going to create a partner account again with his gmail, but the message that his account already exist has been shown.
Message: There's already an account associated with this email. Log in instead?

He was already invited as stuff for his client's shop.
But now he can't log into the shop as stuff.
Error Message: There's no matching email for this store.

Why this happens? Please help my friend.